HealthCare Call Center Agent
Job Description
Experience
1 – 6 Years
Monthly Salary
AED 4,000 – 5,000 ($1,081 – $1,351)
Job Location
Education
Secondary School, Intermediate School, Diploma, Any Graduation
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Excellent team player, independent, diligent, and responsible, with a positive attitude under pressure Previous experience in healthcare customer service / contact center operations Previous experience of a complex and multi skilled customer facing roles within a contact center setting Excellent verbal and written communication skills Computer literate The job holder should understand the different aspects of the Healthcare Platform to be able to direct queries to the relevant parties where necessary. The job holder requires a good understanding of all medical policies and the claims and reimbursement process The job holder requires a general understanding of the reasons for inclusion / exclusion of certain treatments or conditions.