customer service representative

10 August 2022
AED4000 - AED5000 / month
Apply Now

Apply for this job

Upload CV (doc, docx, pdf)

Job Description

Experience

2 – 8 Years

Monthly Salary

AED 4,000 – 5,000 ($1,081 – $1,351)

Job Location

Dubai – United Arab Emirates

Education

Secondary School, Intermediate School, Diploma, Any Graduation

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers