Job Description
Experience
2 – 8 Years
Monthly Salary
AED 7,000 – 8,000 ($1,891 – $2,161)
Job Location
Education
Secondary School, Intermediate School, Diploma, Any Graduation
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Planning Develop effective plans to manage customer relationships, anticipate customer needs and provide tailored solutions to position client as their financial partner of choice. Prepare a call and visit schedule in consultation with the AVP – Retail Finance for selective list of prospects to be targeted. Business Development Build good relationships with potential customers and subsequently develop these into successful, ongoing business relationships to add to client’s portfolio of satisfied customers. Achieve the retail product targets assigned by the AVP – Retail Finance by managing customer relationships and expectations within the Company policies and guidelines Identify and exploit cross-selling opportunities that embed client and its products with the customer. Resolve retail customer complaints quickly and effectively ensuring customer satisfaction while complying with the Company policies and guidelines. Review all the retail applications before submitting them to Credit Department. Follow up on retail leads from clients Branches, Outlets and Call Centre through customer calls and visits to obtain a better understanding of the customer’s financial needs, check eligibility, provide the required information, and close the sale. Continuously follow up all existing and still open customer enquiries to ensure every retail finance opportunity is converted to a long-term customer partnership. Submit all customer leads and enquiries and ongoing progress to the Sales Coordinator team for MIS update and processing successful applications.